The offer of the catalog and the electronic store is proposed by the SARL Acte-Déco.
Indentification of the company :
Acte-Déco -26 rue des Oliviers - 85170 Le Poiré sur Vie - France
Phone : (+33) (0)2 51 44 95 32
N°TVA intra-community : FR 00492448238
N°Siret : 492448238-00021
The present General Conditions of sale have for object to define the terms and conditions to which Acte-Déco proposes and sells its products.
2- To place order
To place an order we place at your disposal three means:
- Internet: https://www.acte-deco.fr/en/ - 24/24 h and 7/7 days (obligation for the professionals)
- By mail, accompanied by the order form printed and filled as well as your payment We will inform you by e-mail of its good reception.
Each order requires the acceptance of your share of the General Conditions of Sale. By checking the box provided for this purpose you will fully accept these conditions. Without acceptance, no order can be validated.
The formats of the stickers mentioned on the site correspond to the format of the final decoration once installed and not to the board received by the customer.
The sale will be done only by correspondence.
The systems of automatic registrations are regarded as being worth proof of the nature, the contents and the date of the Order.
Acte-Déco will confirm to the customer the acceptance of his order by the sending of an electronic message to the address e-mail which this last will have communicated.
Acte-Déco reserves the right to refuse or to cancel any order of a customer in particular in the event of insolvency of the aforementioned customer, in the assumption of a defect of payment or a litigation relating to the payment of a former order.
The mentions indicated by the customer, at the time of the seizure of information inherent in its order engage this one. Acte-Déco could not be held responsible for the errors committed by the customer in the wording of the co-ordinates of the recipient (address of delivery, invoicing in particular) and the delays of delivery or the impossibility of delivering the ordered products which these errors could have generated.
Acte-Déco gives the possibility to the customer to receive free samples to test the product and to check the quality.
It thus belongs to the customer and not to Acte-Déco to appreciate if the support and the quality are appropriate or not.
Acte-Déco is released from any responsibility in the event of nonadhesion to the chosen support, if the quality of the product does not correspond to the waiting of the customer. Attention, the non-observance of the instructions of poses mentioned on the note of installation will disengage us from any responsibility in case of complaint
All orders placed will be shipped from our premises within 7 days, to which must be added the delivery time.
The prices appearing on the catalog and the website https://www.acte-deco.fr/en/ are expressed in Euros and are inclusive of all taxes (TTC), excluding shipping costs. The prices can be modified at any time and without notice.
The carriage costs are specified on the purchase order.
The price is payable cash the day of the order, the practised prices are those applied at the time of the order.
Acte-Déco places at your disposal four means of payment:
- Bank card, by protected payment
- By cheque: the customer sends a cheque, with the order of Acte-Déco, in payment of the amount including all taxes of the order (carriage costs included).
- By bank transfer (banking coordinates transmitted during the confirmation of order)
- By Pay Pal
Without payment of the decoration, this one could not be transmitted to the production.
For the professional customers in account, the invoice is edited at the end of month and the payment is fixed at 30 days.
For the delays of payments, a penalty of 10% will be increased after the 3rd reminder of our share, and a legal procedure will be engaged if there is no regularization.
The geographical area of delivery corresponds to the geographical area of coverage of the offer.
The products are delivered to the address indicated by the customer at the time of the order.
The delivery is deemed to have been carried out as soon as the product is handed over to the carrier.
The delivery note given by the carrier, dated and signed by the customer upon delivery of the product will constitute proof of transport and delivery.
Upon delivery, the customer must check the content, compliance and condition of the product(s).
In case of damage, total or partial losses, or of some other problems, it is up to the customer to exert any recourse near the conveyor without that the responsibility of Acte-Déco can never be called into question.
Therefore, at the time of the delivery, Acte-Déco recommends to the customer to proceed to the observation of the state of the delivered products before signing the acknowledgement of receipt of the parcel.
If he observes anomalies, he must refuse the delivery of the products or issue handwritten, precise and dated reserves.
5- Right of withdrawal
The article L121-20 of the Code of the Consumption envisages a 14 working days deadline, to retract.
You have 14 days to change your mind. This is the right of withdrawal. This period concerns the cases of purchase by Internet, by telephone or by mail (sale by means of printed catalogs received by the Post Office) or by fax. If you exercise this right, the seller must reimburse you for the goods or services ordered. However, some purchases are not concerned.
This right of withdrawal does not apply to all products, here are the excluded products: audio and video recordings (CDs and DVDs) and computer software whose packaging is opened by the consumer, newspapers, magazines, goods manufactured or personalized for the customer, lotteries and perishable products. The list goes on to include financial services, travel, airline tickets and auction purchases. The general conditions of sale must normally specify the exclusions.
The products "to measure" of Acte-Déco are manufactured with the request, with the format and the colors chosen by the customer, they fall under the exceptions made by the article L121-20. The products "to measure" of Acte-Déco will be thus neither exchanged, nor refunded.
6- Defective products and return parcel.
For any return of parcel, the carriage costs are chargeable to the customer, except, the returns concerning only the products of nonconformity (the ordered product, is not that received: problem of color, of format or even of model, the color is not good, the reason is not the good one, damaged products), Acte-Déco will forward to you a label return. Your decoration will then be remade and sent back to the expenses of Acte-Déco, after checking your order form.
7- Intellectual property
Acte-Déco is holder of the rights of intellectual property, of the Internet site and the catalog, of the right to diffuse the elements and in particular the photographs for which it obtained the necessary authorizations of the concerned persons. Consequently, the partial or total reproduction, on some support that it is, of the elements composing the site and the catalog, their use as well as their provision of thirds are formally prohibited.
The photos, the images and the settings in situations are noncontractual.
The creations, images and texts of the https://www.acte-deco.fr/en/ site and the catalog are the full and whole property of Acte-Déco. Any reproduction, use, copy, without our preliminary agreement will involve legal proceedings.
The present general conditions of sale express the entirety of the obligations of the parts. No other general or particular condition communicated by the customer will be able to integrate or derogate from the present general conditions.