The offer from the catalogue and the e-shop is proposed by the ACTE-DECO company.
Company identification :
ACTE-DECO - Z.A de la Gendronnière - 8 rue Gustave Eiffel - 85170 Le Poiré sur Vie- France
Phone number : (+33) (0)2 51 44 95 32
Fax : (+33) (0)2 51 36 00 64
European VAT number : FR 00492448238
Siret number : 492448238-00021
These general terms of sales define the ACTE-DECO sale conditions, under which the company offers and sells its products.
2- To place an order
There are 3 ways to place orders :
-Internet : www.acte-deco.fr - 24/24 h and 7/7 days (obligation for professionals)
-Email : firstname.lastname@example.org.
-By Post : please send us your order form with your payment. We’ll inform you by email as soon as we’ll receive your payment.
For each order, we need you to accept our General terms of sale. If you tick the box, you accept our conditions. If you don’t accept them, your order won’t be confimed.
The stickers’ sizes mentioned on the website correspond to the size of the final wall sticker when it’s pasted on the wall, it doesn’t correspond to the board you’ll receive.
The automatic recording systems are proofs of the contain and the date of the order.
ACTE-DECO will confirm to the customer his order by email.
ACTE-DECO can reject or cancel an order, if the customer is insolvent or if an old invoice hasn’t been paid.
ACTE-DECO won’t be responsible for mistakes made by the customer keying his datas (delivery adress or billing adress) and for the delivery delays these mistakes could father.
ACTE-DECO offers you to send you free samples to test the product and help you to choose a color.
It’s the customer ‘s responsability to determinate if the material and quality suit to his medium or not.
ACTE-DECO won’t be responsible if the decal doesn’t paste to the choosen medium or if the quality doesn’t meet the customer’s requirements.
Every stickers order placed will be shipped within 7 days, the delivery delay has to be added.
Every board with wood frame or canvas order placed will be shipped within 15 days, the delivery delay has to be added.
Every aluminium board order placed will be shipped within 3 weeks, the delivery delay has to be added.
Prices which appear on the catalogue and on the website are in Euros. They are inclusive of VAT, delivery costs will be charged in addition. Prices can be modified anytime without notice.
Delivery fees appear on the order form.
The order has to be paid cash when ordering. The applied prices are the prices mentionned the day of the order.
ACTE-DECO provides you three payment methods :
- Credit card : by secure payment
- Bank wire (you’ll receive our IBAN as soon as your order will be validated)
If the product hasn’t been paid, the order won’t be transfered to production.
For professionnals who have an account, the invoice will be edited at the end of the month (payment within 30 days).
In case of late payment, and after our third reminder, we’ll put a 10% surcharge on the invoice and a legal procedure will be initiated.
The products are delivered to the adress mentionned by the customer.
The delivery is considered as executed as soon as the carrier takes charge of the parcel.
The dated and signed delivery note given by the carrier at delivery could be considered as an handling and delivery proof.
The customer has to check the contain, conformity and the condition of the products at reception.
In case of damage or for every problem, the customer has to contact the carrier on his own. ACTE-DECO won’t be responsible of damages caused by transportation. So ACTE-DECO recommends to the customer to check the product condition before signing the acknowledgement of receipt of the parcel.
If the customer sees some anomalies, he has to reject the products or voice handwritten detailed dated reservations on the receipt.
ACTE-DECO is not liable for any customs charges made in the recipients countries. The customer is completely responsible for these charges.
5– Right of withdrawal
According to the L 121-20 Consumer Code article, the consumer has fourty clear days in which to exercise his right of withdrawal. This right can’t be applied on every product, here are the exceptions : audio and video recording (CD and DVD), softwares whose packaging was opened by the customer, newspapers, magazines, made to measure or personalized goods, lotteries, perishables, financial services, travels, plane tickets and products bought at auction. The general terms of sale must specify the exclusions.
The ACTE-DECO produits are manufactured on demand : the customer chooses the size and the color(s). They belong to the exceptions of the L121-20 article. That’s why the ACTE-DECO products aren’t exchanged or refund.
6- Faulty products and returns
For every package return, the return costs are charged to the customer, except from returns of products which are not in accordance with the order (the item received is not the good one : color , size or model error) or for damaged items. ACTE-DECO will send you a return label. Your wall decoration will be remake and shipped at our expense.
The Intellectual Property rights of the catalogue and the website are reserved by ACTE-DECO.The intellectual property rights in all software and content are protected by copyright laws. Nobody is permitted to publish, manipulate, distribute or reproduce the ACTE-DECO website and catalogue content.
Pictures, images and scenarios are not contractual.
Creations, pictures and texts from the www.acte-deco.fr website are the ACTE-DECO property. Every unauthorized use will generate legal actions.
This general terms of sales explain the obligations of both part. The customer couldn’t integrate other terms to these general terms of sale.